Today, publisher Amazon Games Studios took to New World’s official blog to confirm that ‘New World: Aeternum‘ will see its services shuttered on 31 January 2027, with the game being pulled from all storefronts today (effectively “immediately”). The currently airing “Nighthaven” season will run until the game’s services are shuttered.
As the team writes:
We want to thank the players for your dedication and passion. We are grateful for the time spent crafting the world of Aeternum with you. Together we built something special. While we are saddened to say goodbye, we’re honored that we were able to share so much with the community.
It has been our pleasure to work on New World: Aeternum and evolve this unforgettable adventure with you all. We look forward to one more year together, and giving this fantastic adventure a sendoff worthy of a legendary hero. From the bottom of all our hearts, thank you for sharing this world with us.
And a FAQ has also been included:
How long will I be able to play New World: Aeternum?
- Players who have purchased the game will be able to continue playing until January 31, 2027, when the game’s servers are permanently taken offline. Following that date, players will no longer be able to access New World: Aeternum on any platform.
Will I still be able to purchase in-game currency (e.g., Marks of Fortune) for use in the game?
- Beginning July 20, 2026, players will no longer be able to purchase Marks of Fortune or anything else in game.
Are refunds available for Marks of Fortune purchases?
- No, refunds are not available for Marks of Fortune purchases.
Will I still be able to buy the game?
- No, as of today the game is delisted and no longer available for purchase.
Can I still install New World: Aeternum if I had previously purchased the game?
- Yes, if you’ve previously purchased New World: Aeternum then you can download and install the game again.
I recently bought the game, can I get a refund?
- Please check with customer support for the platform where you purchased New World: Aeternum for assistance.
Will there be any additional bug fixes, server merges, etc. while the game remains online?
- There will be no new content or further server merges for the remainder of the game’s life, but we will continue to monitor bugs and performance to ensure the game runs smoothly as things wind down.
Will there still be world bosses and bonus weeks as long as the game remains online?
- World bosses and bonus weeks will continue until the servers shut down.
New World: Aeternum will soon join a long list of games that are no longer playable as a result of official services being taken offline, with the most recent major addition being Electronic Arts’ ‘Anthem’. Hopefully, with the “Stop Killing Games” movement, there will be a future where such a thing won’t be a problem anymore.
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