
Microsoft Subsidiary ZeniMax Media, and a group of roughly 300 Quality Assurance workers who created a Union with the CWA, have tentatively reached a deal after 2+ years of negotiations.

After 2+ years of negotiations, including threats of striking, ZeniMax and ZeniMax Workers United-CWA have reached a tentative contract agreement. The union represents over 300 Quality Assurance workers at the publisher. A press release from the CWA includes some quotes from those involved on the Union side:
“QA workers from across the country continue to lead the charge for industry-wide change,” said Page Branson, Senior II QA Tester and ZeniMax Workers United-CWA bargaining committee member. “Going toe-to-toe with one of the largest corporations in the world isn’t a small feat. This is a monumental victory for all current video game workers and for those that come after.”
“Video games have been the revenue titan of the entire entertainment industry for years, and the workers who develop these games are too often exploited for their passion and creativity. Organizing unions, bargaining for a contract, and speaking with one collective voice has allowed workers to take back the autonomy we all deserve,” said Jessee Leese, QA tester at ZeniMax and ZeniMax Workers United-CWA bargaining committee member. “Our first contract is an invitation for video game professionals everywhere to take action. We’re the ones who make these games, and we’ll be the ones to set new standards for fair treatment.”
“Workers in the video game industry are demonstrating once again that collective power works. This agreement shows what’s possible when workers stand together and refuse to accept the status quo,” said CWA President Claude Cummings Jr. “Whether it’s having a say about the use of AI in the workplace, fighting for significant wage increases and fair crediting policies, or protecting workers from retaliation, our members have raised the bar. We’re proud to support them every step of the way.”
“Our members knew what they deserved to make the industry a better place and fought for a tentative agreement that reflects the value they bring to the table,” said CWA Local 2100 President Nick Riddle. “Their victory is a win for us all, to show what can be possible through solidarity and collective bargaining.”
“This tentative agreement reflects workers’ deep commitment to equity and respect in a field that has long undervalued their contributions and exploited their passions. And they did it by holding the line together,” said CWA Local 2108 President Johnny Brown. “We’re proud to have them in our ranks as leaders for the entire labor movement.”
“Even amidst a rapidly evolving industry with significant volatility and job insecurity, video game workers never lost sight of what they deserved,” said CWA Local 6215 Vice President Alex Doblado. “We celebrate their commitment to building a better future through collective action. They are a testament to the power of unions.”
“Taking on one of the largest tech companies in the world and winning real gains on improving the workplace is no small feat,” said CWA District 6 Vice President Derrick Osobase. “No matter how complex or powerful the employer may seem, collective action works. These workers have earned this victory and are opening the door for future worker-organizers.”
“Organizing an entire workplace and fighting for a first contract takes resilience and determination. Their hard work has laid the foundation for what’s next at Microsoft,” said CWA District 2-13 Vice President Mike Davis. “I look forward to the strong contract that we’ll secure with other video game studios in the months to come. This is just the beginning.”
Key to the deal, according to the CWA, is::
The new contract sets new standards for the industry and includes substantial across-the-board wage increases as well as new minimum salaries for workers. The agreement also includes protections against arbitrary dismissal, grievance procedures, and a crediting policy that clearly acknowledges the QA workers’ contributions to the video games they help create. It also incorporates a previously announced agreement on how artificial intelligence is introduced and implemented in the workplace.
The deal is set for a ratification vote by June 20th. How do you feel about this ZeniMax Union Deal?



